Word list

Advocacy

Advocacy is when someone:

gives you information and advice
helps you have your say
supports you to make your own decisions.

A person talking to someone. Above them is a speech bubble with a thumbs down inside of it.

Complaint

When you make a complaint, you tell someone that something:

has gone wrong
isn’t working well.

A person thinking. Above them is a thought bubble with themself inside of it.

Conflict of interest

A conflict of interest is when someone might make a choice that is good for them but isn’t fair to other people.

Two people shaking hands. Above them is an icon of a set of scales to show fairness.

Rights

Rights are rules about how everyone must treat you:

fairly
equally.

The Information Access Group created this Easy Read document using stock photography and custom images. The images may not be reused without permission. For any enquiries about the images, please visit www.informationaccessgroup.com. Quote job number 6088.